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AT&T stopped Working/Not working

AT&T is a free email service available to AT&T internet customers. After the AT&T partnership with Yahoo mail, many features in AT&T are revamped and many new functions are also added. Additionally, AT&T offers amazing security to your email messages with its best in class encryption. Despite all such benefits there are many issues in AT&T that can cause a great deal of trouble for the users. None of the devices is absolutely immune to the AT&T email issues. It is not at all rare to found AT&T user grumbling about issues like AT&T not working on windows computer, AT&T stopped working on iPhone etc.

No matter which device you are using, you may miss some highly important email if you don’t fix the AT&T issue quickly. This tutorial is for those AT&T customers who are facing troubles because their AT&T stopped working. Through this post, they can find the most probable reason why AT&T not working for them and methods to fix the issues.

What are the common issues and errors in ATT Email?

AT&T is one of the most popular email services in the US. It has a huge customer base with millions of users. Every single user can have his completely unique issue with AT&T. Still, there are many common problems that are faced by a lot of users as given below.

  • AT&T not working on Google Chrome.
  • AT&T not receiving emails.
  • Unable to log in to AT&T.
  • AT&T email not synching with by Mobile phone
  • AT&T not working on iPhone
  • Not able to download attached file in AT&T email
  • ATT not responding on Internet Explorer.
  • Unable to reset AT&T Password.
  • AT&T not working on Mac device
  • ATT not opening mail attachment.
  • Forget AT&T password.
  • AT&T email account got hacked.
  • Not able to change AT&T password.
  • AT&T not working on Outlook.

These are just some of the most common errors and issues with AT&T mails. Actually, there are many more issues that can cause hindrance in the proper workflow of AT&T.

How to get rid of the issues why AT&T stopped working for you?

In order to keep the proper workflow of AT&T emails you should fix the issues as early as possible. As the issues are diverse in nature the steps to fix them also varies for different issues. Let’s take a look at the steps to fix some of the most common problems in AT&T webmail.

AT&T Email Sign-in Issues

Here are the steps that the users facing problems like unable to login to AT&T, unable to sign-in etc. must follow.

  • To start the proceedings, you should make sure that you not entering the incorrect User ID or password.
  • If you forget AT&T Email password then you should reset AT&T password through the AT&T password recovery.
  • If you are sure that you are not entering the incorrect password then make sure that Caps lock key is not pressed on your Keyboard.
  • Make sure that you are using AT&T on a compatible device and browser.
  • Switch to another browser if the problem continues.
  • In case your AT&T account hacked by someone then you should contact AT&T customer service.

AT&T Emails not sending problem

If you are not able to send messages through your AT&T email account then you may follow the instructions given below:

  • Ensure that you are entering the correct email address of the recipients.
  • There is a limited number of Emails that you can send in a day using AT&T. Make sure you haven’t sent more emails than the prescribed limit.
  • Check that your Email account is not blocked by AT&T. Generally, AT&T blocks the email account due to sending a lot of spam messages.
  • Make sure that the size of your Email message is less than the maximum limit.
  • Ask your recipients to make sure they haven’t blocked you mistakenly.
  • Ask your recipients to check their spam or trash folder.
  • Check your draft and sent folder. If your email is in the sent folder then you should ask your recipient to contact their email service customer support.  

AT&T Email not working on Google Chrome

AT&T Email is readily compatible with Google Chrome. If you are facing problem in using AT&T on Google Chrome then you should follow the steps mentioned below:

  • Clear the chrome browser’s data such as cache, cookies, search history etc.
  • Turn off extensions and add-ons installed in the Chrome browser. You should disable extensions progressively which means you should reload AT&T email after turning off each extension.
  • Sometimes, the antivirus installed in your PC can also block AT&T from running properly on Chrome. This happens due to software conflict between Google Chrome and Antivirus. In such a situation, you should load AT&T again after disabling Antivirus.
  • Switch to any other browser to check if AT&T is working on that browser or not.
  • If AT&T is not working on other browsers as well then you should make sure your account is not blocked by AT&T.
  • In case the problem continues then you should get in touch with the AT&T customer support helpline.

AT&T not working on iPhone

The most common reason why AT&T email does work in iPhone is improper configuration. Follow the steps given below in order to configure AT&T email in iPhone and use it properly.

  • Open “Settings” in your iPhone.
  • Scroll down and tap on the “Mail, Contacts and Calendars”.
  • Tap on the “Add Account” button followed by “Other”.
  • Then, tap on “Add Mail Account” and enter the following information
    • Name: Your Full Name
    • Email: Your Complete AT&T email address
    • Password: Correct AT&T email password.
    • Description: Just enter “AT&T”.
  • Under the “Incoming mail server”, you need to select “IMAP” and enter the following information.
    • Hostname:
    • Username: Your AT&T email
    • Password: Your AT&T email password.
  • Scroll down and enter the following information under “Outgoing mail server”
    • Hostname:
    • Username: Email address.
    • Password: AT&T email password.
  • In the next screen, you need to tap “Save” and choose your email address.
  • Choose SMTP under the “outgoing mail server”.
  • Then, you need to choose “” under the main server. Ensure that the following information is appearing.
    • SSL: ssl
    • Server port: 465
  • After that, you should tap on the “Done” button and go back to the previous screen,
  • Select “Advanced” and ensure that the following information is appearing
    • SSL : ssl
    • Server port:
  • Finally, Go back to the previous screen one more time and restart your iPhone to finish the setup.

In case your AT&T email not working on Android Device then you can use the above-mentioned steps to set up AT&T in Android as well.

 Not receiving Emails on AT&T

Here is how can troubleshoot email receiving problem in AT&T.

  • Firstly, you need to sign out of AT&T email and sign in again.
  • Make sure that the incoming emails are not landing in your Spam folder.
  • Try to open AT&T email on a different browser.
  • Clear the cookies and caches of your browser.
  • Check the “Blocked Addresses” section in the AT&T email to make sure you haven’t blocked the sender.
  • Review your filters to ensure that incoming emails are landing in the correct folders.
  • Make sure the JavaScript is up to date and enabled in your browser.
  • Disable extensions and add-ons of your browser to fix any possible software conflict.
  • Make sure your Adobe Flash Player is enabled and up to date.

You should be able to receive emails on AT&T after following the steps mentioned above. In case the grievance continues then you should contact AT&T support.

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